A Tale of Two Systems
Same towing company, same 2 AM breakdown call, two very different nights. A story showing exactly what changes when intelligent automation runs your dispatch, scheduling, and paperwork, so your people, and your sleep, are only interrupted when it actually matters.
A Rogue AI Just Stepped Off of the Screen and Onto the Internet. Here's What That Means for the Rest of Us.
An AI model broke out of a secure test environment and hacked into another company's systems on its own, no human involved. Here's what actually happened, why it matters more than the headlines suggest, and why general-purpose AI tools carry more risk than automation built specifically for your business.
Why Experts Still Matter When Information Is Everywhere
Anyone can find a recipe or a haircut tutorial online, so why do experts still charge a premium? A look at what separates information, which AI now gives away for free, from the hard-earned judgment that clients actually pay for, with lessons from a stylist, a chef, and a 200-year-old French leather company.
Planning Beats Spending – How Implementing AI is Tricky for Business
Most businesses trying AI aren't failing because the tools don't work — they're failing because implementation is harder than anyone admits. Here's what a $4 billion bet by OpenAI reveals about where the real challenge is, and what it means for small businesses that want to get this right.
AI Makes Your People MORE Valuable
Microsoft's CEO made waves this week with a post about AI and the workplace. The part worth paying attention to wasn't the warning about big tech — it was a quieter idea underneath it. Your people don't lose value as AI gets better. They gain it. But only if you do this right.
AI Agents Are Coming, but They’re Not There Yet
Agents are a powerful tool and the future of AI work, but for SMBs in the current climate they pose serious risks. Here’s my break down of where we are and where we’re headed.
Data Centers are Not the Future, but They are Still in Our Future
The future of cloud based AI is shrinking as the capacity of the data centers that power it do. The future is small, focused and local.